Create Your Account & Sign In

This page walks you through everything a brand-new user needs to get into Medullar: creating an account, signing in, recovering a forgotten password, and the rules your password must follow.

Registering a new account

Creating an account is free to start.

1. Go to Medullar and open the registration form.
2. Enter your Full name (First and Last).
3. Enter your E-mail address.
4. Enter your Company name.
5. Tell us “How did you hear about us?”.
6. (Optional) If you were given one, select “Have a promo code?” and enter your code.
7. Choose a password that meets the password requirements, then submit the form.

Start exploring Medullar — no credit card needed.

After you register, Medullar guides you through a short setup. See the Onboarding Wizard for what each step does.

Signing in

Already have an account? Signing in takes your email and password.

1. Go to Medullar and open the sign-in screen.
2. Enter your E-mail address.
3. Enter your password.
4. Select Sign in.

Once you’re in, Medullar lands you on your Spaces, ready to start working.

If you’ve forgotten your password, use the “Recover your password” link on this screen — see the next section.

Recovering a forgotten password

If you can’t remember your password, you can reset it by email.

1. On the sign-in screen, select “Recover your password”.
2. Enter the email address for your account.
3. Select Send reset link.
4. Check your inbox and open the reset email, then follow its link to set a new password.
5. Choose a new password that meets the password requirements below.

Once your new password is saved, return to the sign-in screen and log in with it.

Password requirements

Every Medullar password must include all of the following:

• At least 9 characters
• At least 1 uppercase letter
• At least 1 lowercase letter
• At least 1 special character
• At least 1 number

These same rules apply whenever you change your password later. To update it from inside the app, see Profile and Password.

Troubleshooting sign-in

If you’re having trouble getting in, check the following:

• Double-check your email and password. Make sure there are no extra spaces and that Caps Lock is off.
• Password rejected when changing it? Confirm it meets all five password requirements.
• Forgotten password? Use “Recover your password” to receive a reset link by email.
• No reset email? Check your spam or junk folder, and confirm you entered the email address tied to your account.